Are You Beating a Dead Snake? - CX Journey™

Image courtesy of Pixabay I originally wrote today’s post for EQ List on August 10, 2014. I recently wrote a post called Time to Kill a Customer Experience Snake, in which I outlined Jim Barksdale’s Three Rules of Business and how they relate to improving the customer experience. His rules tell us how to kill […]

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Gaya Travel Magazine 17.2 by Chandi Media Group & Media MNC Nusantara - Issuu